Help Center

You can track your order by going to "My Orders" in your profile menu. Click "View Details" on the specific order to see its current status and tracking number.

Shipping costs vary based on location and weight. Standard delivery typically takes 3-5 business days, while express delivery takes 1-2 business days.

Orders can be cancelled only if they are still in "Pending" status. Once processed or shipped, cancellations are not possible.

Please contact our support team immediately with your order ID and photos of the damage. We will arrange a replacement or refund.

We accept all major credit cards (Visa, MasterCard), PayPal, and Mobile Money transfers.

Yes, we use industry-standard SSL encryption to protect your data. We do not store your credit card details on our servers.

Check that your card has sufficient funds and is enabled for online transactions. If the issue persists, contact your bank.

Refunds are processed to the original payment method within 5-7 business days after the returned item is approved.

You can return items within 30 days of delivery. Items must be unused and in original packaging.

Navigate to the footer and click "Become a Seller" to start your application process. It takes less than 5 minutes!